The Better Business Bureau serving Chicago and northern Illinois (BBB) has been alerted of a scam involving an automated system being used to alarm people into believing their Visa or MasterCard has been compromised.
The automated message states:
“Hello, this is a message from XXX Bank, your card has temporarily been suspended because we think it has been accessed by a 3rd party. To reactivate your card, press 1 to be immediately transferred to our security department.”
No bank or financial institution will call and ask you for your bank information, they already have it. If you do receive a call like this, hang up and call your actual bank to verify if there really is anything going on with your debit or credit card.
Banks typically do not use phone recording to contact customers or solicit confidential customer information.
If you have given your personal information out over the phone in relation to this or any other scam, call your bank immediately using the contact information provided on your cards and statements.
For more information about identity theft prevention visit www.bbb.org
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