Tuesday, September 20, 2011

Flood Damaged Vehicles May Turn Up for Sale

Even living thousands of miles away from areas damaged by Tropical Storm Irene and Tropical Storm Lee, flood damaged vehicles could make way to car dealers in your area.


Once on used-car lots, flood damaged vehicles may be sold at deep discounts relative to the going rates of similar used vehicles. However, this is a time to be wary if buying from sellers not disclosing about a vehicles’ exposure to the storms.

With the vehicle identification number (VIN), shoppers can check the National Insurance Crime Bureau to see if vehicles have been salvaged or stolen.

The risk of buying a flood damaged car should add an additional layer of scrutiny to what always should be a rigorous process. Shoppers need to take extra steps when looking at a car including:

• Check used cars thoroughly for evidence of soot, grime and water damage. After a visual inspection, the car should be taken to a mechanic, who can put the car on a lift and run diagnostics on the electrical system.

• A car that’s been waterlogged can have an unmistakably musty odor similar to a wet basement.

• Start the car, drive it and listen to the engine.

• A potential buyer should put hands over everything, checking for dampness as well as soot or grit.

For more information on finding businesses you can trust, visit www.bbb.org

Tuesday, September 13, 2011

Champion Window of Chicago Donates 135,000 Pounds of Food To Close the Window on Hunger

Local Home Improvement Showroom Joined The National Summer Campaign To Shed the Light On Child Hunger and Support The Greater Chicago Food Depository


Champion Window of Chicago donated more than 135,000 pounds of food this summer to help fight child hunger in their community. The donation was part of a company-wide program to raise awareness of hunger in America and increase the amount of food available through local food banks during the summer months when donations typically decline.

“When we learned that nearly 1 in 4 American children are now impacted by food insecurity we decided it was time to do something; that’s why we created our Close the Window on Hunger program,” said Champion Window Chief Executive Officer Denny Manes. “Champion Window of Chicago set the bar by donating 135,000 pounds of food, the highest of Champion’s 84 stores. This significant accomplishment is a testament to the hard work and dedication of each employee in our Chicago showroom.”

Close The Window On Hunger launched on June 1 and provided Champion Window of Chicago, in Elmhurst IIl. and its customers a chance to help fight hunger in their own community. Champion worked with The Greater Chicago Food Depository (http://www.chicagosfoodbank.org/) by donating 50 pounds of food per in-home appointment, and an additional 100 pounds of food for every project order placed by Aug. 31.

“Here in the Chicagoland area, we recognize the importance of being a part of the community we service and giving back on a local level,” said Steve Piwowar, Division Manager, Champion Window in Elmhurst Ill. (http://closethewindowonhunger.com/midwest/stores/chicago/). “We have worked closely with The Greater Chicago Food Depository in this effort to spread the word and fight hunger our own community and we are thrilled with how much food we were able to donate this summer.”

“For too many children, the end of the school year signals the end of a consistent source of breakfast and lunch,” said Kate Maehr, executive director and CEO of The Greater Chicago Food Depository. “We’re grateful for the support of Champion Factory Direct during these challenging times.”

To learn more about Champion’s Close the Window on Hunger visit http://www.CloseTheWindowOnHunger.com or contact Champion at 630-279-0909. Champion is located at 549 W. Lake Street in Elmhurst.

Started in 1953, Champion Window, Door and Patio Room Company is one of the nation’s leading home improvement companies. Champion builds and installs vinyl replacement windows, entry doors, patio rooms and siding, with more than 45,000 homeowners joining the ranks of customers on an annual basis. Champion’s energy-efficient products help consumers save money on their utility bills year-round. Champion's control over every aspect of manufacturing, distribution, installation and servicing provides a single source of accountability for its customers, removing all concerns about who is responsible for their home improvement project. The company operates factories in Cincinnati, Ohio, and Denver, Colo. For more information on Champion Window, please visit www.ChampionFactoryDirect.com.

Monday, September 12, 2011

Beware of a Bank Card Scam

The Better Business Bureau serving Chicago and northern Illinois (BBB) has been alerted of a scam involving an automated system being used to alarm people into believing their Visa or MasterCard has been compromised.

The automated message states:

“Hello, this is a message from XXX Bank, your card has temporarily been suspended because we think it has been accessed by a 3rd party. To reactivate your card, press 1 to be immediately transferred to our security department.”

No bank or financial institution will call and ask you for your bank information, they already have it. If you do receive a call like this, hang up and call your actual bank to verify if there really is anything going on with your debit or credit card.

Banks typically do not use phone recording to contact customers or solicit confidential customer information.

If you have given your personal information out over the phone in relation to this or any other scam, call your bank immediately using the contact information provided on your cards and statements.

For more information about identity theft prevention visit www.bbb.org

Wednesday, September 7, 2011

Nine Tips for Avoiding Online Rip-offs

1. Know the retailer before providing your credit card information. Visit www.bbb.org to view a company’s Business Review to help ensure safe shopping.


2. Don’t be pressured. Comparison shop so that you know where to find the best price.

3. Review your credit card statement each month. Look for any unauthorized charges and contact your bank or credit card company immediately if you find discrepancies. Consumers can also file a complaint with the Better Business Bureau at www.bbb.org

4. Stop payment on orders that didn’t get delivered. A company must ship mail-ordered merchandise within 30 days from the time it receives your order-unless some other time is stated for shipment. If the company cannot ship within the advertised time then it must notify you and permit you to cancel or agree to the delay.

5. Watch out for “all sales are final” language. Understand the retailer’s return policy before you make a purchase.

6. Do not click on links in emails from strangers. This may be an attempt to steal your personal information.

7. Check for credit card protection. Many credit card companies offer fraud protection that will cover the cost if you report it within a certain timeframe. You may also be able to monitor activity online to help catch anything unusual.

8. Get a new credit card number. Ask your credit card company for a different number that you can use exclusively when online shopping. This may help reduce identity fraud.

9. Change your passwords. Keep track of your passwords in a secure document, and don’t stick with simple passwords that are easily guessed. You should change your passwords regularly.

Monday, August 29, 2011

Federal Benefit Payments are Going All Electric

     Having federal benefits paid electronically by direct deposit into the bank or a credit union account, or into a Direct Express® card account is safer, faster and more reliable than receiving paper benefit checks. The U.S. Department of the Treasury, Financial Management Service reports that in 2010, more than 540,000 Treasury-issued checks were reported lost or stolen, and had to be reissued.


     The U.S. Department of the Treasury is now requiring all federal benefit and non-tax payments to be paid electronically. People applying for Social Security, Veterans Affairs or other federal benefits, will receive their payments electronically starting with their first payment. People currently receiving federal benefit checks must switch to an electronic payment option by March 1, 2013.

     If they do not choose an electronic payment option at the time they apply for federal benefits or those who do not switch by the deadline will receive their benefit payments via the Direct Express® Debit MasterCard® card. If you are already receiving benefit payments electronically you do not need to take action. You will continue to receive your payment as usual on the payment day.

     With direct deposit, the Treasury Department sends an electronic message to your bank or credit union account on your usual payment day with the exact amount of your benefit payment from Social Security, VA or other federal agency. You don’t have to worry about your money being stolen out of your mailbox and there’s no need to make a trip to cash or deposit a check. Plus, it’s better for the environment and saves taxpayer dollars.

     To learn more about the switch from paper to electronic benefits, and to register for paperless benefits by March 1, 2013 visit www.GoDirect.org.

For more consumer tips and to learn how to avoid identity theft, visit www.bbb.org

Source: U.S. Department of the Treasury, Financial Management Service

Monday, August 22, 2011

BBB Offers Summer Air Conditioning Tips

As temperatures stay hot, keeping your house cool can be a challenge. Your BBB offers the following advice to keep your house cool and your air conditioner running properly.


When dealing with your air conditioner you can either hire someone to come inspect your system or you can do some of the maintenance work on your own.

If hiring someone, get at least three bids from companies. Also check to see if they are licensed with the state of Illinois at www.attorneygeneral.gov or 1-888-520-6680.

Once hired, make sure he or she checks the refrigerant, inspects the oil fans, and makes sure that wiring and switches are operating properly. Also, the outdoor coil in the unit should be chemically cleaned every year to ensure the unit is working efficiently.

If you are doing the maintenance work on your own, check the disposable filters (if you have them) every two months and replace them when necessary. You can also clean permanent filters as directed by the manufacturer and make cleaning duct outlets and registers a part of your regular housecleaning routine. Also make sure to leave the fan on the furnace continuously running. This will help keep air circulating and keep your house at an even temperature. If you live in a two story house and have high and low return air registers, make sure to close the bottom return and open the top return. This will pull the hot air off the ceiling to better cool your house. (Make sure to reverse the registers when you turn on your furnace.) You should also be sure to trim bushes and shrubs back 18” from the outdoor unit.

Having your unit inspected and cleaned every year will help increase your unit’s efficiency and cause fewer breakdowns.

For a list of BBB Accredited Heating & Air Conditioning Contractors in your service area, visit http://www.bbb.org/



Monday, August 15, 2011

Stretching Your Gas Dollars this Summer

What you spend at the pump is partially influenced by how you drive and what type of gasoline you use to fill your tank. As we reach the peak of summer travel, here are some tips on what you can do to save fuel consumption:


Choose the right octane for your car. Check your owner’s manual to find out what octane your car requires. Keep in mind that the higher the octane, the higher the price.

Keep your engine tuned. A poorly tuned engine may increase fuel consumption by as much as 10 to 20 percent depending on a car’s condition. Follow the recommended maintenance schedule in your owner’s manual; you will save fuel and your car will run better and last longer.

Don’t let your engine run at idle any longer than necessary. An engine actually warms up faster while driving. With most gasoline engines, it is more efficient to turn off the engine than to idle for any period longer than 30 seconds.

Drive more efficiently. Stay within the posted speed limits. The faster you drive the more fuel you use. Set your cruise control on highway trips. This can help maintain a constant speed and, in most cases, reduce your fuel consumption.

Keep your tires properly inflated and aligned. Automobile manufacturers must place a label in the car stating the correct tire pressure. If the label lists a psi (pounds per square inch) range, use the higher number to maximize your fuel efficiency.

Anticipate the driving condition. Driving smoothly and steadily makes the best use of your fuel. If you can, avoid sudden acceleration or braking.

Change your oil and replace air filters regularly. Clean oil reduces wear caused by friction between moving parts and removes harmful substances from the engine. Your air filter keeps impurities in the air from damaging internal engine components.

For more tips, visit http://www.bbb.org/